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Shipping

Your orders shipping date with be based on the 2 week manufacturing time plus the approximate days required to process, package, and deliver your merchandise. Trigem Designs Jewelry orders are customarily shipped by either UPS, FedEx, or US Postal shipping. If you have special requirements please contact customer service and let us know. We will do our best to accommodate your needs. Trigem Designs Jewelry will ship only to a street address, not a P.O. Box address for your protection.

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
If you place an order an order outside of our normal business hours (8am-5pm PST, Monday to Friday) or after the cutoff on a regular business day, your order will begin processing the following business day.

UPS:
Standard shipping will always be UPS 3-day select unless otherwise specified at the time of purchase. UPS only ships to street address, not to PO boxes.

Fed-Ex*:
Following shipment, orders usually arrive two-three business day (Monday through Friday).

*For insurance reasons, a signature is required for FedEx shipments of $1,000 or more, regardless of any signed waivers. If you cannot be available, or have someone else sign for your package, you can have it shipped to your local Fed-Ex location to be held for pick up.

US Postal:
If your order is being shipped via USPS Priority Mail. Delivery is based on there Priority Mail delivery schedule but usually occurs within three to five business days after it is shipped from Trigem Designs Jewelry.

 

Other Shipping Addresses:

If you will not be home to sign for your order, Trigem Designs Jewelry can ship your order to your place of work. As a security precaution to protect customers against fraud, if your ordered merchandise is priced at $1000 or more it must be delivered to your billing address.

 

Trigem Designs Jewelry is not responsible for delays in transit or failure to deliver due to circumstances beyond our control.